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Privacy Notice

Natural Force Health Clinic is committed to preserving the privacy of all visitors to our website at http://naturalforcehealthclinic.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you:

When you visit, register or order products or services on http://naturalforcehealthclinic.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

Use of your information:

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you if necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

Personal information collected by Natural Force Health Clinic is treated as confidential and is protected by the Australian Privacy Act 1988. Personal information is information relating to an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion provided.

Site Visit Data:

This site is operated by Natural Force Health Clinic without the use of an external service provider except PayPal (who provide you with a secure payment system). When visiting our site, a record of your visit is logged. The following information is recorded for statistical purposes and is used by Natural Force Health Clinic to help improve the site. The following information is supplied by your browser:

  • the user's server address;
  • the user's operating system (for example Windows, Mac etc);
  • the user's top level domain name (for example .com, .gov, .au, .uk etc);
  • the date and time of the visit to the site;
  • the pages accessed and the documents downloaded;
  • the previous site visited;
  • the type of browser used.

Collection of Personal Information:

When you e-mail us:

  • we will record your e-mail address;
  • we will only use your e-mail address for the purpose for which you provided it;
  • it will not be added to a mailing list;
  • we will not use your e-mail address for any other purpose;
  • we will not disclose it without your consent except where Natural Force Health Clinic may be required by law to disclose certain information.

Should you decide to create an account with Natural Force Health Clinic, and/or make a payment:

  • we will record your name, e-mail address, street address, telephone number and company;
  • we will keep records of your orders, but we will not keep record of your financial transaction details;
  • we will only use this information for the purpose for which you provided it;
  • the information will not be added to a mailing list, unless you choose to subscribe;
  • we will not disclose this information without your consent except where Natural Force Health Clinic may be required by law to disclose certain information.

We will, at your request, provide you with access to any information which we have collected about you through our website in accordance with Information Privacy Principle 6, Australian Privacy Act 1988. To gain access to this information you should Contact Us. If you believe that any information is inaccurate, incomplete or out of date, please contact us and we will revise the relevant information in accordance with Information Australian Privacy Principle 7, Privacy Act 1988.

Cookies:

Cookies are small amounts of information which we may store on your computer.
Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use our site during future visits. They also allow us to monitor website traffic and to personalise the content of our site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at naturalforce@hotmail.com.au.

Security and data retention:

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Accessing and updating:

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please Contact Us. We are entitled by law to charge a fee of $10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy:

Any changes to our privacy policy in the future will be posted to our website and, where appropriate, through e-mail notification.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Khalid Noor Aldeen.

Natural Force Health Clinic
28 Pickett St
Footscray VIC 3011
Australia
0404 212 961


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